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Community First Company Newsletter
Volume 1 | Issue 4 | December 2018
Our Mission: Providing financial solutions for every stage of life.
State of the Credit Union
Dear Valued Member,

As the year comes to a close, I would like to once again thank you for your membership and reflect on some of the ways we are striving to continuously improve your experience with us. In 2018, we conducted multiple surveys to learn more about how you felt about our policies and procedures. We not only gained valuable insights, but also went to great lengths to address your concerns. We created internal committees with staff members dedicated to improving our work processes, revising (and in some cases, eliminating) restrictive policies, acting more proactively to listen to (and address) your concerns, and working hard to reconnect with you on a personal level. Some of you may have received a letter, email, or phone call to thank you for your loyalty and participation in our credit union. We meant every word!

We made great strides in 2018 by transforming many of our branches, strengthening our moveUP Financial Wellness Series, upgrading our online and mobile banking platforms, and more. I look forward to doing even more in 2019 to improve your banking experience with us so that you can continue to Love Where You Bank. If you feel there are additional ways we can improve our services, please do not hesitate to let us know. Have a wonderful holiday season and be sure to look for our January edition of the Community First Insider after the New Year!
Community First Cares Foundation

 Ten Northeast Florida Artists Receive Grants from the Community First Cares Foundation 

Cultural Council Big Check

The Community First Cares Foundation and the Cultural Council of Greater Jacksonville announce 10 additional recipients of its second-year artist grant program. The grants were awarded to the artists at the collaborative Every Single Artist Lounge monthly event on Tuesday, November 13, 2018, held at the Museum of Science and History.

“The Community First Cares Foundation is thrilled to see the good these grants can do in the hands of local artists,” said Community First Cares Foundation Executive Director Missy Peters. “The grant recipients are engaged in creative and innovative projects in our community which are worthy of support.”

Read more about the artist recipients and how they intend to use their funds. 

Read Press Release
Freed To Run
Community First participates in Freed to Run, a capitol to coast marathon series benefitting Jacksonville Area Legal Aid 

Community First was proud to participate in an amazing relay team event, Freed to Run, which covered 6 marathons (157 miles) in 6 days (December 2-7) with various teams covering the distance from the Florida Supreme Court in Tallahassee all the way to the Duval County Courthouse in Jacksonville. Five courageous Community First runners joined the cause and ran a single marathon on December 4. "Team Pedro" included our CEO, John Hirabayashi, as well as Eric Krall, John Keeley, Jennifer DiGregorio, and Dan DiGregorio. They ran from the Madison County Courthouse to the Suwannee County Clerk of the Circuit Court and joined Mike Freed, who ran all 6 marathons in 6 days to benefit Jacksonville Area Legal Aid.

Before starting the marathon, the team stopped at a “Busy Bee” rest stop, where teammate Eric Krall found a stray dog, shivering and scared. The team decided that they couldn’t leave her behind and took her with them on their journey! They kept her warm on the bus and she got to watch the team run from courthouse to courthouse. Eric took her home, where his family gave her a bath and tried to reunite her with her owner. After discovering that the dog has no microchip, Eric's family decided to foster her until they find her a forever home. They aptly named her Madison, after the town where their marathon started.


The goal of this event was to raise money for legal aid. All Freed to Run donations went to the JALA Endowment for the Northeast Florida Medical Legal Partnership (NFMLP), through which healthcare professionals and institutions collaborate with attorneys to produce better outcomes for children with medical conditions. The Community First Cares Foundation matched all Community First employee donations and the Baptist Health Jacksonville Foundation matched all donations by 125%.

Click on the link below to learn more about Freed to Run and the JALA endowment. 

Read More Freed to Run Success Stories


Upcoming Events 


ZOOLights at the Jacksonville Zoo & Gardens | December 14 - January 5 | Closed Christmas Day

A TON of Holiday Fun! This holiday season, don't miss Jacksonville's luminous winter wonderland. ZOOLights is a fun and unique holiday experience for kids of all ages. Ticket options vary, with Total Experience Tickets including ZOOLights plus train rides, a 4D theater experience, and carousel rides. Celebrate ZOOLights with visits from Santa, local artists and performers, and children's activities. New this year: Nightly Holiday Productions! Each night there will be a special holiday show to get you and the family into the holiday spirit. Also, enjoy ZOOLIghts Theme Nights: dress up for family fun according that night's theme! 

ZooLights Commercial

Learn more about ticket options by visiting the Jacksonville Zoo & Gardens website. 

Get ZOOLights Tickets

Jacksonville Icemen

Jacksonville Icemen Games

Community First Credit Union and the Jacksonville Icemen would like to invite all Community First members, employees, friends, and family to take advantage of a special discounted offer all season long. Be sure to check out the link below for discounted tickets!

Purchase Discounted Tickets


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December moveUP Friday | December 14
Let's Get Digital!

Let’s get digital! You’re invited to attend a special moveUP Friday focused on helping you pay faster, smarter, and safer. With the holiday season upon us, we want to give you insider tips on paying for things the smart way and avoiding hassles while shopping. Stop by to let us guide you through easy ways to get digital and pay with confidence.

We’ll walk you through how to enroll in a digital wallet, open a credit card for online purchases, sign up for fraud text alerts, download our mobile app, try our moveUP module for understanding mobile payments, and enjoy refreshments and special treats on us.


Our staff has the tools and resources to help you get what you want from your finances so you can live a happier life! Contact us today if you'd like to set up an appointment to discuss your financial situation with a Community First representative. 



Card Freeze  

Card Freeze: Freeze any Community First debit cards that are lost or stolen

With our Debit Card Services feature, you can manage your Community First debit cards if any of them are misplaced, lost, or stolen. No need to worry – just sign into Community First Online Banking and Freeze or Capture any cards you have on file with us. Here's how:

  1. Log in to Online Banking
  2. In the Services tab, click Debit Card Services
  3. Choose a card from the “Select a Card” drop-down menu
  4. Select whether you need to Freeze or Capture your card from the “Select a Service” drop-down menu
  5. Click the Submit button when you are finished

Enjoy using this great Online Banking feature! 

Learn More About Card Freeze


Stay up to date on all of our latest news, events, and other happenings by following us on social media. We post regularly to keep you informed.


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